The laws you are protected by: As we are a UK company, you are protected by UK and European data protection laws. We are registered as a Data Controller with the UK Information Commissioner's Office in accordance with the Data Protection Act 1998 (our registration number is Z284784X and you can use it to check our registration online if you want to). If you’d like to know more about data protection generally, read this guide from the UK Information Commissioner.
Information we gather about you: We always aim to gather only the information we need in order to provide you with the service you have subscribed to
Registration and other information: At registration, you provide us with information about yourself such as your name and email address. We also receive information from you when you pay for a product, get in contact with us, and sometimes if you reply to a survey.
Information you choose to share: If you create content on the website, which may include uploading personal information in the ‘My Account’ section or uploading comments, notes and tags, we also receive that information. This may include personal information about you and other people.
Information other subscribers share about you: We may also receive information from other subscribers, such as when they post comments, notes or tags in relation to you, and other uploaded content.
Other information we receive about you:
We also receive some information about the computer or other device you use to access our service, such as your IP address, the browser you use, your location, how big your screen is, or the pages you visit.
We may also receive statistical information that does not personally identify you from our advertising partners who work with us to deliver more relevant, higher quality advertising to you on the website and to understand online activity.
We may also receive information from other websites, such as Facebook, when you log into the website using Facebook Platform. You can find out more about this under 'Sharing with other websites and applications' below.
What we use this information for
a. managing the website (including your account);
b. providing advanced website features to you and others;
c. understanding your needs to help us improve the website;
d. improving search results;
e. understanding website usage to allow us to improve our marketing or the way we do business;
f. sending you emails (more details below); and
g. fulfilling orders when you purchase goods from the website.
You give us permission to use your information for the above purposes in relation to your current service, and also in relation to any new products and features which we may provide to you in the future as part of our service.
Sharing with other websites and applications: Logging in to the website using Facebook. You can log in to the website using the Facebook Platform. When you log in using Facebook, Facebook shares selective information with us, such as your gender, date of birth, name and location, but we do not share information we hold about you with Facebook through your use of this facility.
Sharing links to articles. By using the ‘Like’ links on the website, you can share your articles with non-members using Facebook and Twitter. The content will remain at all times on the website and only the link and other limited information will appear on Facebook and Twitter. There are restrictions on the sharing of content that we provide to you on the website. You can find out more about these restrictions in our Terms and Conditions.
We use high quality security technology and processes: We keep your details safe when you sign in or pay by using encryption. We always use up-to-date technology security standards and make every effort to keep our systems as secure as they can reasonably be. Please be aware that although our systems are secure, your information might be intercepted on its way to us via the internet, although it is extremely uncommon for this to happen. Keep your sign in details private at all times, and do not share them with anyone.
Who we share information with and disclose it to: We may disclose your personal information to any member of our group which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your personal information to companies working with us and on our behalf if you have agreed to these terms on joining or when you purchase goods from the website. These partners will store and use your information to provide you with services that are relevant. We have contracts in place to stop them using your information except on our behalf, and obviously we use reasonable efforts to make sure they are as careful with your information as we are.
We may also disclose your personal data to third parties in the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets, or if brightsolid Newspaper Archive Ltd, or substantially all of its assets are acquired by a third party, in which case personal information held by us about our customers will be one of the transferred assets.
We will not, however, sell, rent, trade or otherwise disclose your personal information to any other third party other than as set out in this policy. If we run a promotion or competition where your information would be shared with a third party for marketing purposes, we will make that very clear and will ask your permission first.
We may provide aggregate statistics about our services, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.
We reserve the right to access and disclose individually identifiable information to comply with any legal obligation or governmental request, or in order to enforce or apply our Terms and Conditions, or to protect our rights, property or safety.
We don’t store your payment card information: When we take a payment from you, we use a secure third party service to process the payment and do not keep a record of your credit or debit card details in our systems. This means that even if someone broke into our systems, your payment details would not be available for them to steal.
Where your information is stored: The vast majority of your information is stored securely on our servers in the UK. Some of our third party partners use servers in the United States. When we process data in the United States, we only use providers certified under the EU-approved Safe Harbor Scheme.
When we can delete your information: If your account is inactive for two or more years and you do not have a subscription or credits, we reserve the right to delete your information, although we’ll try to contact you first. Of course, if you have an active subscription or credits, we won’t delete your information unless our Terms and Conditions allow this for a different reason.
Emails we send you: We try only to send you emails which are relevant and help you with your search of the newspaper archive or tell you important things about the website. There are some emails which we send you only if we have your permission (marketing emails). There are some emails which we send you even if we don’t have your permission (service emails) - we send these to administer the service. Each is explained below.
Marketing emails: These emails include our regular newsletter, emails which help you with your search of the newspaper archive, special offers and market research emails. They also include product updates such as announcements of new features or newspapers on the website. Very occasionally, we might tell you about a service offered by another company within our group, or even outside it, but this is rare.
Unsubscribing from marketing emails: You can do this in a number of ways and we make it easy for you to do this. The easiest way is to change the settings in the “My Account” area of the website. There are also instructions on every email we send and you can usually unsubscribe directly from the email without visiting the website.
Service emails: We need to send these to administer the service. Service emails include registration and payment confirmations, warnings that we are about to charge you or that your subscription or credits are about to expire, and welcome emails that provide useful information about how to use a service or feature when you sign up or start using it. Also, if we make a fundamental change to the website or our Terms & Conditions that we think we need to make you aware of (for legal or simply for courtesy reasons), we may send you a service email.
Unsubscribing from service emails: Because of the nature of these emails, we don’t allow you to unsubscribe, but we can switch off your account if you are no longer interested in using the website. Contact our Customer Support team to do this.
Cookies: We use small text files known as “cookies” to enhance your experience of our service as follows:
- To hold your login information (mentioned above), so that you do not need to log in each time you visit the website, and your homepage is personalised. This option can be turned off by logging out, and unticking the “Remember me” option when you next sign in;
- To facilitate optimal use of our service by means of a temporary “session” cookie which helps you to navigate through the website and enhances your user experience. These cookies disappear when your browser session ends, or when you click the “Log out” link on the website homepage; and
- To help us recognise you as a unique visitor by means of a “persistent” cookie when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts and messages repeatedly.
Analytical cookies: We use analytical cookies and similar analytical tools to compile anonymous, aggregated statistics that allow us to understand how users use our service and to help us improve the structure of our website. The data collected is not personal data, and we cannot identify you from it. These cookies allow us to understand who has seen which pages and advertisements on the website; to determine how frequently particular pages and advertisements are visited; to determine the most popular areas of the website; and generally to monitor usage of the website. We will also use aggregate non-personal data to track the success of any advertising campaigns on our website; to improve the effectiveness and suitability of advertising in communications sent by us and other companies in the brightsolid group; or to provide to third parties non-personal, demographic data provided by you to target advertising more appropriately. We do not provide our advertising partners with information that identifies you as an individual.
Further information: Please contact our customer support service to request further details about individual cookies used on our website by us and by third parties.
Disabling cookies: Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie by changing your browser security settings, or you can ask your browser to show you where a cookie has been set up. You may also be asked to consent to the use of certain cookies upon entering or registering on our website. Certain features on our website are only activated by the presence of a cookie so, if you do not accept certain cookies, our website might not work properly, and particular features of this website may not be available to you. You can find out more on how to disable/enable cookies via the following link http://www.allaboutcookies.org/manage-cookies/.
Seeing what information we hold on you: If you want to know what personal information we hold on you, get in contact and we’ll be happy to supply you with it. There is a £10 administration charge to cover the cost of pulling it together.
Updating your personal information: If the information we hold about you is no longer correct, please update your details in the ‘my account’ area or alternatively, please contact us and we will update our records. In certain situations, we may choose not to amend your personal information. In this event, we will include an appropriate statement or not e about it with your information.
Contact Us: We hope that’s clear. If it isn’t or you have another question that isn’t covered, please contact us.
brightsolid Newspaper Archive Ltd
Dundee Technology Park
Telephone: (01382) 210 100
Office Opening Hours: 09:00 - 17:00 (Monday to Friday)